For all information regarding shipping times, please visit our shipping policy page.

We offer FREE shipping on all our products.

Once your order has been dispatched, we will send you a tracking email. Here you can view the status of your order and provide further instructions to the courier if necessary.

Once you have decided on the product(s) you want to buy from us, we offer you various payment methods.

Currently available: Apple Pay, Google Pay, Visa, Mastercard, Maestro, AMEX, PayPal.

You can cancel your order within 24 hours of placing it.

To cancel, email us at support@oliverandrose-london.co.uk as
soon as possible.

Orders that have already shipped cannot be
canceled but can be returned once delivered.

You will receive an order confirmation by email immediately after placing your order. This email contains the order number, order overview and delivery address.

Yes, we recommend that you email our customer service department as soon as possible so that they can change the address information.

Unfortunately, we are unable to change the details of your order once it has been dispatched. To be on the safe side, please contact our customer service department to discuss solutions.

As part of our commitment to customer satisfaction, we offer a 30-day return policy starting from the date you receive the item. To initiate the return process, please contact our customer support team for further assistance.

If you have any questions, please do not hesitate to contact us at Support@oliverandrose-London.co.uk, we will be happy to help you. Our experts are available 7 days a week to answer all your questions.